So you’re looking at buying a new Tesla but then it occurs to you, are they expensive to service? What type of plans do they offer and what do they include?
To begin with, let’s recap that maintenance on Tesla’s – as well as almost all electric cars – is quite a bit different to traditional cars – and should be cheaper over the long run.
There’s no oil. No oil filters, spark plugs, fuel filters or exhaust systems to deal with so the entire process requires a lot fewer parts. As a result Tesla mostly focus on inspecting the car for issues with things like tyres, alignment, air filters, computer systems, brakes and so on.
Even for typical wear and tear items like brakes, you will likely not need to replace them all that often as their life will be extended due to the regenerative braking system. So let’s have a look at the different plans Tesla have on offer.
Tesla’s Maintenance Plans in Australia
3-Year Maintenance Plan
Term: 3 years or 60,000 km, whichever occurs first. Includes 3 inspections total, one every 12 months or 20,000 km, whichever occurs first.
4-Year Maintenance Plan
Term: 4 years or 80,000 km, whichever occurs first. Includes 4 inspections total, one every 12 months or 20,000 km, whichever occurs first.
While the above two plans seem quite simple at first, as with all agreements things do get a bit more fiddly when you dig into the details. As such below are some of the more interesting things that come out when you read the fine points.
These aren’t necessarily bad things, just information that seems like it’d be handy to be aware of if you do plan on purchasing one of these plans in the future.
- The 3-Year Maintenance Plan can only be purchased for a new vehicle
- Annual service inspections must be performed within 1,600 km or 30 days of the specified annual service inspection intervals
- A loaner, rental vehicle, or other means of transportation will be provided to You, at Tesla’s discretion, if your annual service inspection is being performed at a Tesla Authorised Service Centre, and Tesla estimates that it will take over four hours to complete
- This Agreement does not cover certain parts or services, including the 12V battery, brake pads, tyres or tyre rotations
- You can transfer a Maintenance Plan to a new private owner of the same Vehicle during the applicable Agreement Period
Australian Tesla Maintenance Plan Prices
Prices for the maintenance plans vary depending on if you’ve got the Model S or Model X. They also differ slightly depending on how many motors you’ve got under the hood. Below you can check out how much the plans cost depending on which model you have.
It should be noted that all new Model S and X cars are All-Wheel Drive now. It’s only the older Model S cars that had the option for Rear Wheel Drive.
|Model S Rear Wheel Drive||3 years or 60,000 km||3 annual service inspections every 12 months or 20,000 km||$2,025||$675|
|Model S All-Wheel Drive||3 years or 60,000 km||3 annual service inspections every 12 months or 20,000 km||$2,100||$700|
|Model X All-Wheel Drive||3 years or 60,000 km||3 annual service inspections every 12 months or 20,000 km||$2,475||$825|
|Model S Rear Wheel Drive||4 years or 80,000 km||4 annual service inspections every 12 months or 20,000 km||$3,050||$762.50|
|Model S All-Wheel Drive||4 years or 80,000 km||4 annual service inspections every 12 months or 20,000 km||$3,175||$793.75|
|Model X All-Wheel Drive||4 years or 80,000 km||4 annual service inspections every 12 months or 20,000 km||$3,675||$918.75|
But what if you don’t want to lock yourself in for 3 or 4 years? Of course, Tesla also offer one-off services of your Tesla too, just like any other car.
Compared to the maintenance plan, these are a bit more expensive as you’re not buying them in a package, but are still fairly close in cost to the plans.
The work required as part of the service plan is different over the course of the service schedule, which makes each service a different price. Either way, it’s a pretty transparent way to see exactly how much their certified services will cost you.
So this is one of the key advantages of the Tesla maintenance plan: Tesla make it possible for you to lock in some possibly cheaper pricing by taking up the plan now, or alternatively you can just play it year by year.
It’s also been reported by many customers that when they put their car in for service, they get a fully decked out, P100D loaner car while they wait – but this wouldn’t be unique to service plan owners. Either way, it’s a nice perk!
But what if you don’t use any of their plans? What if you take it to someone else? How does that affect your warranty? Well Tesla have you covered there too it seems:
It is highly recommended that you service your Tesla vehicle every 12 months or every 20,000 km, whichever occurs first. If you do not follow this recommendation, your New Vehicle Limited Warranty or Pre-Owned Vehicle Limited Warranty will not be affected.
Always good to know!
Tesla’s (new) Extended Warranty Program
One other part that obviously compliments servicing is the warranty program. Currently all new Tesla Model S and X cars come with an 8 year / 160,000 km (whichever comes first) New Vehicle Limited Warranty.
As of the 30th of March 2018 this warranty was increased from 4 years or 80,000 km. This is fantastic news and the number of years now also nicely matches the battery and drive unit warranty. These are covered under their own, separate Limited Warranty for 8 years or unlimited kilometres. According to Tesla:
These warranties cover the repair or replacement necessary due to the failure of a component manufactured or supplied by Tesla for a reason other than wear and tear, normal deterioration, or negligence during the coverage period.
For cars that were purchased on or prior to March 30th 2018 and that require Extended Warranty Insurance you can now also purchase that from Tesla at an additional cost. There are two potential options:
2-Year Extended Warranty Insurance
Extend the manufacturer warranty up to 2 years or up to 40,000 kilometres, whichever comes first.
4-Year Extended Warranty Insurance
Extend the manufacturer warranty up to 4 years or up to 80,000 kilometres whichever comes first.
The costs for each of these isn’t straight forward as it depends what type of Model S or X you have – and you’ll need to contact your Tesla service centre for a quote.
That being said, the inclusions seem to have value, as it is no less in coverage than the original Tesla new car limited warranty. It also includes the roadside assistance coverage and ensures all repairs are carried out by an authorised repairer which is great news.
You can find more information about the program here on Tesla’s website along with email and phone contact points to get a quote and purchase it.
So, are you opting for a maintenance plan, or does your Tesla have the new 8 year warranty? Let us know in the comments below.